About us...

engage universe offers training workshops and e-learning modules, which aim to improve  the business relationship and sales skills of individuals.

engage is a comprehensive, integrated and flexible development program, comprising workshops, e-learning, coaching and other tools.

The engage program is based on Smarter Selling, which was developed by Keith Dugdale and David Lambert (Financial Times, 2007 and 2011), and has become an internationally acclaimed book on developing business relationships.  Since then the approach has been used to deliver sales training to executives, professionals and sales teams around the world in advanced business relationship and sales skills.

engage universe's global faculty of business relationship and sales trainers are available to develop teams around the world, including in the Americas, mainland China and Hong Kong SAR, Australia, New Zealand, South Africa, United Kingdom, and in mainland Europe. You can find our more on our trainer locations below.

If you are interested in finding  out more on the engage universe approach, and how we can help you and your teams, please email us at info@engage-universe.com.

engage learning programs

The engage Development Program will enable you or your people to:

• Understand your buyer's goal, strategies, priorities and challenges better
• Be able to build rapport and trust with your buyers
• Be seen as a business partner by your buyers
• Position your services and capabilities better so that your clients see more value from their relationship with your organisation
• Increase your win ratio on proposals and their efficiency of response
• Improve client retention
• Break down internal barriers and improve collaboration to improve service delivery

Industry and sector guidance

engage workshops have been developed for specific industries and sectors to help in embedding the skills.

These include:

• engage - advisory
• engage - legal
• engage - financial services
• engage - private banking
• engage - insurance services
• engage - technology
• collaborate - partnering with the business (for internal consultants and support personnel)
• coach - for help coaching individuals and teams

We are able to tailor our development programs to your needs.

For more details, visit engage workshops.

International network

engage universe has an international network of trainers and coaches.

Our experienced trainers can help you and your teams achieve better business and stakeholder relationships.

Fully trained and with the support of our global team, our sales skills facilitators are able to understand your priorities and help you in transforming your organization.