about engage universe
engage universe offers training workshops and e-learning modules, which aim to improve the business relationship and sales skills of individuals.
engage is a comprehensive, integrated and flexible development programme, comprising workshops, e-learning, coaching and other tools.
The engage programme is based on Smarter Selling, which was developed by Keith Dugdale and David Lambert (Financial Times, 2007 and 2011), and has become an internationally acclaimed book on developing business relationships. Since then the approach has been used to deliver sales training to executives, professionals and sales teams around the world in advanced business relationship and sales skills.
engage universe's global faculty of business relationship and sales trainers are available to develop teams around the world, including in the Americas, mainland China and Hong Kong SAR, Australia, New Zealand, South Africa, United Kingdom, and in mainland Europe. You can find our more on our trainer locations below.
If you are interested in finding out more on the engage universe approach, and how we can help you and your teams, please email us at firstname.lastname@example.org.
engage learning programmes
The engage Development Programme will enable you or your people to:
- Understand your clients goal, strategies, priorities and challenges better
- Be able to build rapport and trust with your clients
- Be seen as a business partner by your clients
- Position your services and capabilities better so that your clients see more value from their relationship with your organisation
- Increase your win ratio on proposals and their efficiency of response
- Improve client retention
- Break down internal barriers and improve collaboration to improve service delivery
Industry and sector guidance
engage workshops have been developed for specific industries and sectors to help in embedding the skills.
- engage - advisory
- engage - legal
- engage - financial services
- engage - private banking
- engage - insurance services
- engage - technology
- engage - partnering with the business (for internal consultants and support personnel)
- engage - coaching
We are able to tailor our development programmes to your needs.
For more details, visit engage workshops.
engage universe has an international network of trainers and coaches.
Our experienced trainers can help you and your teams achieve better business and stakeholder relationships.
Fully trained and with the support of our global team, our sales skills facilitators are able to understand your priorities and help you in transforming your organisation.
Around the regions
Marti Jansevan Rensburg
Dr. Eric Kumkani
Markus Van Aardt
Mary Lou Archibald
William G. Vlcek
Mary Kay Badar
Mary Ann Rettig-Zucchi
Sue Ella Prodonovich
Hong Kong SAR
Laura Klos Sokol